Privacy Policy
Last updated: 18 February 2026
1. Information We Collect
When you visit our website or place an order, we collect information including:
- Personal details: Name, email address, phone number, shipping and billing addresses.
- Body measurements: Measurements you provide for custom garment creation.
- Payment information: Processed securely by our payment partners (Stripe, PayPal, Razorpay). We do not store your full card details.
- Usage data: Pages visited, browser type, device information, and IP address via analytics tools.
- Cookies: Session cookies for cart persistence, preference cookies for currency and language settings.
2. How We Use Your Information
- To process and fulfil your orders, including custom garment creation.
- To send order updates, shipping notifications, and delivery confirmations.
- To communicate about custom design requests and quotes.
- To improve our website, products, and customer service.
- To send promotional emails (only if you opt in; you can unsubscribe at any time).
3. Data Sharing
We share your personal data only with:
- Payment processors (Stripe, PayPal, Razorpay) for secure payment handling.
- Shipping carriers (DHL, India Post, FedEx) for delivery.
- Email service provider (Resend) for transactional emails.
- Analytics tools (Google Analytics) in anonymised form.
We never sell your personal information to third parties.
4. Data Retention
We retain your personal data for as long as your account is active or as needed to provide services. Order records and measurements are kept for 5 years for warranty and alteration support.
5. Your Rights
You have the right to:
- Access the personal data we hold about you.
- Request correction of inaccurate data.
- Request deletion of your account and associated data.
- Withdraw consent for marketing communications.
- Request a copy of your data in a portable format.
6. Cookies
We use essential cookies for site functionality (shopping cart, authentication) and optional analytics cookies. You can manage cookie preferences through the cookie banner on our website.
7. Security
We implement industry-standard security measures including SSL encryption, secure payment processing, and regular security audits to protect your data.
8. Contact Us
For privacy-related inquiries, contact us at:
- Email: hello@kaurnsingh.com
- Subject line: Privacy Inquiry
